About Us

Saving you time for what matters

Tired of wasting time looking for claim status or other information regarding your litigation? It’s hard enough keeping up with email, claim notes, and saving documents for every lawsuit. But lots of time is also spent searching later for that same information, including budgets, discovery, depositions, experts, and settlement negotiations. Whether managing dozens, hundreds or even thousands of lawsuits, that makes staying on top of litigation progress to achieve optimal results even more challenging.


ClaimEdge™ puts all that lawsuit information at your fingertips. It helps claim professionals proactively manage litigated claims via direct collaboration with defense counsel, all in one secure digital workspace. It combines artificial intelligence with legal subject matter expertise to enable an end-to-end litigated claim workflow and intelligence solution. ClaimEdge™ simplifies getting the answers you need and the results that you want.


Our team of insurance leaders understands these problems from their own firsthand experiences. Together with our technology and product leaders, we created a solution that is optimized to resolve lawsuits faster, more efficiently and less expensively.

Glass Buildings

Our Story

Our co-founders began researching and developing our patent-pending text analytics tools in 2018. We wanted to help property and casualty insurers effectively use the massive amounts of unstructured text data in lawsuits. We invented a solution that identifies and summarizes critical case information that helps claims professionals and defense counsel make better – and faster – evidence-based decisions.


Because of the commercial opportunity of our research, the National Science Foundation and Virginia Tech supported our work with grant funding. We built our first prototype in 2020 to simplify the process of capturing legal work data and lawsuit communications. We extended our platform in 2021 with real-time communication and an additional patent filing to apply machine learning models to human interaction workflows.


Meet The Team

James Chapman

Provides strategic, financial, and operational leadership for ClaimEdge. Insurtech and legal innovator. Successful litigation attorney and entrepreneur for over 30 years. Leadership and operating experience include roles with Mayfair Group, ClaimEdge, CWM and Virginia Tech Board of Visitors. Avid sailor, hiker, and Hokie!

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CEO & Co-founder

Oversees accounting, finance, human resources, and marketing functions. Diverse background includes banking, commercial real estate, coaching, elementary and higher education. Also serve as Chief Fun Officer for company – hobbies include hiking, tennis, and sailing!

Susan Chapman

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Chief Financial Officer & Co-founder

Oversees research, DevOps, and technical innovation. BS MIT, MS&PhD Cornell (computer science). Fellow ACM, Fellow IEEE. 39 years in academia, 7 in industry. 3 patents. Over 1250 publications/presentations, over 135 funded research projects. Enjoys reading and walking.

Edward Fox

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Chief Technology Officer & Co-founder

Leads product for ClaimEdge.  John comes from a background in enterprise software, B2B with extensive experience building applications in networking, service management, and most recently infrastructure. As an agile product owner, he’s led multiple products to successful introduction from start-ups to Fortune 500. He’s an avid cyclist.

John Ko

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Head of Product